Shipping & Deliveries
Shipping, Deliveries & Returns
We aim to despatch all orders within 2 to 5 working days. Please be aware however that we do not hold stock of all possible combinations of print images, sizes and mount options, so in most cases goods will be produced to order.
Orders will be dispatched via tracked delivery service as soon as possible. In all cases we will contact you if there is likely to be any delay in dispatching your order in excess of the above timescales. If you are ordering with a particular date, e.g. a birthday, in mind please contact us as soon as possible so we give your order immediate attention, to make sure the goods reach you in time. We may be able to despatch an order via overnight delivery if your order is urgent. If this is the case please phone us to discuss and place your order, rather than using this website. If you have any queries regarding shipping please contact us.
We do not ship glazed originals or prints.
- Print only orders will be dispatched in a sturdy cardboard tube at a price of £9.00.
- Small/Medium sized mounted prints are normally despatched flat packed at a price of £10.00.
- Originals and larger mounted prints are despatched flat packed normally by courier at a price of £20.00.
If an order consists of a number of prints with varying formats (e.g. one large mounted print and one unmounted print) they will be packed together inside a package suitable for the largest of the two items, the order delivery will be charged at the higher postage cost.
For long distance areas including Scottish Highlands, Northern & Southern Ireland delivery rates will differ, as outlined below.
- Scottish Highlands – £23.50 (unlimited weight allowance).
- Northern Ireland – £39.99 Up to 48-hour service (limited to 30kg. Extra surcharge will be applied if order exceeds weight limit).
- Southern Ireland – £35.99 (limited to 30kg. Extra surcharge will be applied if order exceeds weight limit).
Please Note: If you find a cheaper courier to collect your order, please let us know and we can arrange your order for collection.
Due to the variance of costs for the despatch of orders to overseas countries, in the first instance order enquiries should be made to firstname.lastname@example.org. We can then provide a firm quotation for shipping costs to a particular country.
Please be aware of your country’s custom fees and duty tax as we are NOT responsible for any fees that your country may request in order to release the goods you have purchased from us..
Questions about our Terms of Service should be sent in the first instance to: email@example.com